PRIVACY POLICY
Website Privacy Policy
Thank you for visiting roomonyc.com (the “Website”) for your furniture subscription. Your privacy is very important to us, and we want you to know that it is taken seriously. This Privacy Policy will tell you everything you need to know about how we use and secure that information and the opportunities you have to direct that use.
We want to assure you right from the start:
We do NOT sell your information to third parties.
We do our very best to keep your information secure.
We will only contact you with information we really think you want, and if we are wrong, you always have the right to tell us to stop contacting you.
Please note: this Privacy Policy applies only to the Website and does not apply to other websites that may be operated by affiliated companies.
WHAT INFORMATION DOES ROOMO COLLECT?
When you place an order with us, you will provide the customary information needed to properly confirm, verify, and fill that order. This may include your name, delivery address, telephone number, email address, and credit card information.
As our Website is powered by Shopify, you will provide your Personal Information through Shopify’s ecommerce integrated software. Consequently, the use and storage of that Information is governed by Shopify’s applicable terms of service and privacy policy. You may wish to review Shopify’s documents if you have any concerns. Similarly, we use third-party payment processors and subscription managers. If you want any information about them (or any other third-party service providers), just email us at support@roomonyc.com, and we would be happy to answer any questions you may have.
Information about your computer hardware and software may be automatically collected by ROOMO LLC. This information may include: your IP address, browser type, access times, and referring website addresses. We use this information to optimize your experience with ROOMO and the Website and to provide general statistics regarding use of the Website.
We also use “cookies” on the Website. A cookie is a piece of data that is automatically stored on your hard drive to help us streamline your access to the Website and identify repeat visitors. Cookies can also enable us to track and target your interests to enhance your Website experience. A cookie does not identify you personally, but it does identify your computer.
HOW DOES ROOMO USE THAT INFORMATION?
ROOMO LLC does NOT sell, rent, or lease our Customer’s information to third parties. ROOMO does use your Personal Information to fill any orders you place and manage our relationship as needed.
ROOMO may share data with trusted partners to help perform statistical analysis. We also may use your data to perform services in connection with the operation of the Website, such as payment processing and authorization, sending you email or postal mail, or arranging for deliveries of your items. All such third parties are prohibited from using your personal information except to provide these services to you and ROOMO LLC. They are required to maintain the confidentiality of your information. If you want additional information about them and their specific terms of use and privacy policies, please email us as specified below.
We may also disclose your Personal Information in connection with a corporate restructuring, sale or assignment of assets or merger, or at the request of government regulators or as otherwise required by law.
CHILDREN’S PRIVACY
The Website is not directed at children. ROOMO LLC does not solicit or knowingly collect Personal Information from children under the age of 15 without the verifiable permission of a parent or guardian. If we learn that a child under the age of 15 has provided Personal Information without the consent of a parent or guardian, we will take all reasonable steps to delete that information from our databases (or advise any third-party service provider to do so).
OPT-OUT AND UNSUBSCRIBE
While we will work hard to only send you information that we truly think you will be interested in, should you wish to opt-out of receiving any or all communications from us, you may do so by contacting us via Email at: support@roomonyc.com.
If you do place an order with ROOMO LLC, we will still need to communicate with you regarding that order. You may receive emails from time to time regarding your order status and coordinating delivery.
SMS/MMS MOBILE MESSAGING MARKETING PROGRAM
We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, ROOMO LLC reserves the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you provide us information in connection with the Program, you agree to provide accurate, complete, and true information.
CHANGES TO OUR PRIVACY POLICY
ROOMO LLC must reserve the right to amend this privacy policy at any time. As rules and regulations change, we must also change our policies. Any amendment will be made by posting a notice on the Site or by sending you notice through the Services, via e-mail, or by another appropriate means of electronic communication. Your continued use of the Website after such a posting or sending of notice means you have accepted those changes.
CHANGES TO OUR PRIVACY POLICY
We hope we have told you everything you need to know to feel happy about our handling of your Personal Information. But if you have any questions or need any further information, please contact us at: support@roomonyc.com.